Warranty Officer

Job description:

1. Product Quality insure
-Support dealer: Warranty document and submit process
-Warranty Judgment
-Warranty payment process
-Warranty Claim process to overseas
2. Service clerical work processing
-Warranty process
-Warranty summary
3. Handling service parts / Warranty parts / Documentation
-Service parts stock control
-Warranty parts control
4. Document between the company and dealers
-Work with dealer on warranty documents based on form and standard
5. Monthly database report
-Technical and QA report summary
-Warranty summary report (domestic and overseas)