SERVICE GENERAL MANAGER

Company profile

A Company of Japan, trading & production and provide service specialize in car and motorbike

• Report to: General Manager (Japanese)
• Company size: >350 Team size 20             

Benefit package

• Salary: Negotiation in gross
• Bonus: salary of 13th month, performance Bonus (follow company Policy)
• Working location: HCM
• Working period: Monday – Friday (9 hours/day)
• Company bus: company provides private car after probation period (apply for candidate living in Binh Duong, Bien Hoa, Dong Nai, BRVT, neighboring provinces with HCM City)
• Transportation allowance for who living in HCM from house to company and back/ everyday)
• Meal allowance: 550,000 vnd/month
• Attendance allowance: 246,000 vnd/month
• Addition Healthcare 24/24: yes (for personal)
• 2 months of probation

Main task

• Consult with dealer owner how to improve their service performance
• Make achievement in DS that can be introduced to dealers as know-how
• Resolve all issues (especially difficult issues) in the service department.
• Set proper price and inventory by cooperation wịth parts department
• Resolve and improve maintenance repair and customer service issues.
• Manage all personnel, materials, activity, achievements, etc. regarding the service organization
• Understand all work of the service department and carry out efficiently in consideration of time
• and budget.
• Plan the required activities and draw up a budget.
• Create goals for each department and team. Annual activity plans, and achieve them.
• Make and submit reports to GM (Japan) and upper management.
• Check related documents in the service department on his/her own responsibility.
• Check and improve staff attitude, compliance with company policy, and work ability.
• Improve the work environment.
• In addition, perform the work instructed by the boss

Requirement

• Bachelor or above in Technical University
• At least 30-50 years
• Over 5 years’ experience about Automobile service field
• Good communication skill
• Microsoft office

Submit Your CV by filling in the below form: